Last Updated:​ January 8, 2026

1. Overview​

This Shipping Policy applies to all orders placed on [luminite.life] (the “Site”) by ELISA MOTTA (“I,” “me,” or “my”). It covers the shipment of all goods, including self-operated products, returns, and exchanges. By placing an order, you agree to the terms below.

2. Order Processing Time​

• Orders placed before 12:00 PM PST on business days (Monday–Friday, excluding U.S. holidays) will be processed and shipped within 1–2 business days.

• Orders placed after 12:00 PM PST, on weekends, or holidays will be processed the next business day.

• Pre-order or custom items will specify a separate timeline on the product page (e.g., “Ships in 7 days”).

3. Shipping Destinations & Methods​

• Domestic Shipping (U.S.):

  • Standard shipping via USPS, FedEx, or UPS.

  • Free standard shipping on orders over **$50**. Orders below $50 incur a flat fee of $5.95.

  • Remote areas (e.g., Alaska, Hawaii) may require extended delivery times and/or additional surcharges, displayed at checkout.

• International Shipping:

  • Currently available to select countries. Unavailable regions are listed at checkout.

  • Shipping costs and delivery times vary by destination and are calculated at checkout.

  • Customs/Taxes: Buyers are solely responsible for any import duties, taxes, or fees levied by their country.

4. Delivery Timeframes​

• Domestic: 3–7 business days after shipment.

• International: 7–20 business days (varies by destination and customs).

• Delays due to carrier issues, weather, or customs are beyond my control.

5. Shipping Fees​

6. Returns, Exchanges & Shipping Costs​

• Defective/wrong items shipped by me: I cover return shipping and reshipment costs.

• Customer-initiated returns (e.g., size change)​ within 7 days of receipt:

  • Return shipping is paid by the customer.

  • Items must be unused and in original packaging.

• Refused/undeliverable packages due to incorrect address: Customer bears return shipping costs.

7. Risk of Loss & Title​

Ownership and risk of loss for items transfer to you upon delivery to the carrier.

8. Prohibited Items​

I comply with all carrier restrictions (e.g., hazardous materials, liquids). Buyers must ensure ordered items are legal in their country.

9. Contact Information​

For shipping questions, contact:

• Email: support@luminite.life

• Phone: +1 (417) 922-5880 (Please include your order number.)

• Address: ELISA MOTTA, 19305 SAN LEANDRO DR, NEWHALL, CA 91321.

10. Policy Updates​

I reserve the right to modify this policy. Changes take effect immediately upon posting on the Site.